VA · Sales · Admin · Operations

Milkah ElaineP. Orario

Mikee

VA, Sales & Admin Officer, and Operations Expert

With 13 years of comprehensive experience in the hospitality industry and 5 years of dedicated service in sales and administrative roles.

A newkind ofpartner

A reliable VA and sales-admin partner for modern teams that need clear systems and warm client care.

Portrait of Milkah Elaine P. Orario (Mikee)

Core competencies

Core skills

Highly sought-after VA and admin capabilities for modern sales operations.

Sales Strategies

Present products and services, negotiate contracts, and close opportunities against clear targets.

Managing Calendars

Coordinate meetings, travel, and day-to-day priorities across in-person and virtual schedules.

Digital Marketing

Support outreach through social channels, referrals, and up-to-date sales collateral.

HubSpot Tracking

Track leads, monitor team progress, and report sales trends for faster decisions.

Team Collaboration

Partner with managers and teammates to keep operations aligned and responsive.

Administrative Support

Manage databases, confidential records, vendors, inventory, and office workflows.

Google WorkspaceMicrosoft OfficeHubSpotCanvaCold callingB2B follow-up

Professional experience

Recent works

Primary focus on Ediphi Training Programs Inc., with hospitality operations as the foundation.

Consultancy

Small Business Consultant

Turkesa · Kamala Cafe

  • Supported two friend-owned restaurants with practical small-business consultancy.
  • Helped strengthen day-to-day organization, operations follow-through, and admin clarity for growing F&B teams.
  • Applied hospitality and sales-admin experience to real restaurant workflows beyond a single employer role.
Primary focus

Admin and Sales Coordinator / Sales Officer

Ediphi Training Programs Inc.

  • Managed day-to-day operations in Google Workspace and Microsoft Office, including databases and confidential records.
  • Drove pipeline through cold calling, networking, social outreach, and referrals.
  • Processed B2B relationships — presenting offerings, negotiating agreements, and supporting close.
  • Tracked leads in HubSpot, monitored progress, and reported trends.
  • Coordinated calendars, meetings, and travel; built Canva decks and kept sales collateral current.
Operations foundation

Restaurant and Operations Manager

Manhattan Cafe · Grind Bistro · Racks Philippines · Nomama Artisanal Ramen

  • Led front- and back-of-house teams with coaching, scheduling, and performance ownership.
  • Managed budgets, sales tracking, and cost control across food, labor, and inventory.
  • Optimized workflows from open to close while protecting service standards.
Early leadership

Food Server, Host, and Team Leader

Trio Restaurant and Wine Bar · Johnny Rockets Philippines · Aria Cucina Italiana · Relik Restaurant and Wine Bar

  • Delivered guest service, accurate POS handling, and clear kitchen communication.
  • Coordinated shift duties, stock readiness, and sales reconciliation.

Myprocess

A clear path from first conversation to steady support — the same structured approach behind reliable VA, sales, and admin work.

  1. 1. Discovery call

    We clarify goals, tools, hours, and priorities so support matches how your team actually works.

  2. 2. Systems setup

    Access, folders, trackers, and communication rhythms get organized so day-to-day work has a clear home.

  3. 3. Active support

    Calendars, inboxes, docs, CRM updates, and client coordination stay current with proactive follow-through.

  4. 4. Review & refine

    We check what’s working, tighten the process, and expand support where it creates the most leverage.

Education, languages & contact

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Education & languages

B.S. Hospitality Service Management

Lyceum of the Philippines University — Manila
Specializing in Cruise Line Management (2005 – 2009)

Languages: English and Filipino